Privacy Policy

Latest update 01 August 2025.

Policy version: 14 April 2025

1. Introduction

This Privacy Policy is provided by HM Medics Ltd. (trading as Shafimed), a company registered in England and Wales with Company No. 08258029, having its registered office at 8 Skeffington Road, Preston, England, PR1 5UP (‘we’, ‘our’ or ‘us’) for use of our services including our website www.shafimed.com (Services).

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use, and share any information relating to you (your personal data).

2. What This Policy Applies To

This privacy policy relates to your use of the Services only. The Services may link to or rely on other apps, websites, APIs, or services owned and operated by us or by certain trusted third parties to enable us to provide you with Services.

3. Personal Data We Collect About You

The personal data we collect about you depends on the particular activities carried out through the Services. We will collect and use the following personal data about you:

Category of data

Identity and account data you input into the Services: Registration is mandatory in order to use the Services. Includes: your name, email address, age, phone number, residential address, account details (username, password), and identity document data (e.g., driving license).

4. Special Category Personal Data Or Sensitive Data

Certain Personal Data we collect or process is treated as a ‘special category’ to which additional protections apply under data protection law. This is also known as ‘Sensitive Data’.

5. How Your Personal Data Is Collected

We collect Personal Data from you directly, such as when you register with us, contact us (including via email), send us feedback, purchase or request services via our Services, post material to our platform and complete surveys, and indirectly, such as your browsing activity while using the Services.

6. How And Why We Use Your Personal Data

We only use your personal data if we have a proper reason, e.g., where you have given consent, to comply with legal obligations, to perform a contract with you, or for our legitimate interests.

7. Marketing

We intend to send you updates by email, text message, telephone, or post about our services, including exclusive offers, promotions, or new services. You will always have the right to opt-out at any time.

8. Who We Share Your Personal Data With

We routinely share personal data with service providers we use to help us run our business or provide the services or functionalities in the Services.

9. How Long Your Personal Data Will Be Kept

10. Transferring Your Personal Data Out Of The UK

11. Your Rights

12. Keeping Your Personal Data Secure

We have appropriate security measures to prevent personal data from being accidentally lost or used unlawfully.

13. How To Complain

You can contact us if you have any queries or concerns about our use of your information. You also have the right to lodge a complaint with the Information Commissioner.

14.Changes To This Privacy Policy

We may change this privacy policy from time to time. When we make significant changes, we will inform you.

15. How To Contact Us

You can contact us by email at [admin@shafimed.com] if you have any questions or concerns.

Personal Data Usage Table

What we use your personal data for	Our reasons
Create and manage your account and patient file	For our legitimate interests, to be as efficient as we can to deliver the best service to you.
Providing services and functionalities of the Services	To perform our contract with you or to take steps at your request before entering into a contract.
Protect the security of systems and data	To comply with our legal and regulatory obligations to ensure the security of systems and data.

Policy version: 14 April 2025

1. INTRODUCTION

2. WHAT THIS POLICY APPLIES TO

3. PERSONAL DATA WE COLLECT ABOUT YOU

The personal data we collect about you depends on the particular activities carried out through the Services. We will collect and use the following personal data about you:

Category of data

4. SPECIAL CATEGORY PERSONAL DATA OR SENSITIVE DATA

Certain Personal Data we collect or process is treated as a ‘special category’ to which additional protections apply under data protection law. This is also known as ‘Sensitive Data’.

5. HOW YOUR PERSONAL DATA IS COLLECTED

6. HOW AND WHY WE USE YOUR PERSONAL DATA

We only use your personal data if we have a proper reason, e.g., where you have given consent, to comply with legal obligations, to perform a contract with you, or for our legitimate interests.

7. MARKETING

8. WHO WE SHARE YOUR PERSONAL DATA WITH

We routinely share personal data with service providers we use to help us run our business or provide the services or functionalities in the Services.

9. HOW LONG YOUR PERSONAL DATA WILL BE KEPT

10. TRANSFERRING YOUR PERSONAL DATA OUT OF THE UK

11. YOUR RIGHTS

12. KEEPING YOUR PERSONAL DATA SECURE

We have appropriate security measures to prevent personal data from being accidentally lost or used unlawfully.

13. HOW TO COMPLAIN

You can contact us if you have any queries or concerns about our use of your information. You also have the right to lodge a complaint with the Information Commissioner.

14. CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy from time to time. When we make significant changes, we will inform you.

15. HOW TO CONTACT US

You can contact us by email at [admin@shafimed.com] if you have any questions or concerns.

Personal Data Usage Table

What we use your personal data for	Our reasons
Create and manage your account and patient file	For our legitimate interests, to be as efficient as we can to deliver the best service to you.
Providing services and functionalities of the Services	To perform our contract with you or to take steps at your request before entering into a contract.
Protect the security of systems and data	To comply with our legal and regulatory obligations to ensure the security of systems and data.